FREQUENTLY ASKED QUESTIONS
What payment methods do you accept?
Visa, Mastercard & Direct Deposit. We currently process all payments through PayPal. If you don't have a PayPal account you can still purchase using a credit card, just look for the link that says "Don't have an account?" on the PayPal login screen.
Can I pick up the product from you?
No, we do not have a pickup location for online orders. All online orders are posted to you. We occasionally sell our products at music events and markets around Australia, if you happen to be at one of these you are able to purchase our products there.
What are your t-shirt sizes?
Please check the sizing chart on the product page to see product sizes as it may vary from product to product.
What is your delivery time?
We aim to ship out all online order within 1-2 working days. For orders within Australia your order can take between 1-5 days, for international orders outside Australia it can take 1-4 weeks for your order to arrive. Please be patient, they will arrive I promise!
Where are your products shipped from?
All products are currently shipped from Australia.
Can I choose only one of the charities for the donation to be made to?
Yes you can, you can either choose 1 charity or split the donation between all the charities that the product supports. Some products are produced solely for one charity, these t-shirts will only ever donate funds to that 1 charity, you cannot select another charity to donate to.
How much of the profit is going to charity?
100% of all profits go towards the charities you select.
Are you a non-profit organisation?
Yes, We Are Love is now a non-profit organisation which means we are 100% committed to raising funds for charity.